All Reviews

My Boyfriend and I embarked on a kitchen remodel without really knowing what we were doing. We were referred to Builders Surplus Warehouse. Carl is who helped us design our kitchen, pick out our items and not on one but 4 separate occasions did not disappoint. He had awesome ideas, brought up things we didn't consider and really helped us get the correct items for our space, in the colors we wanted. Now, while they have a lot of the items in stock there are some specialty items in your selections which we opted for, which meant special orders, hence making a couple of trips up. Plus, we're impatient and didn't really have an idea of what we wanted which required a couple of trips up. Carl was fabulous in accomplishing this feat for us. Today we made our final trip up for our last pieces with the hope of buying one more piece (we changed the design again....just a little) so needed one more base cabinet. I was able to pick up my back order, and buy my new piece with some behind the scenes making it happen so we didn't have to drive up one more time. You inspect each item before they pack it in your vehicle for you. And if something isn't to your liking they have another one brought up. You know what you are going home with before you leave as they open all boxes in front of you to inspect. Talk about a warehouse crew. Ivan took so much time with all the details to make sure that I was happy with each piece before I left and went way above and beyond. Thank you so much for the awesome service. Our kitchen for the most part should be complete by this weekend. Beyond satisfied.

Thanks to IG I found this place, Diego was so helpful and knowledgeable. The experience was awesome, after going to so many places and having frustrating moments this place is worth the drive. We will definitely be back for our bathroom remodel.😊

My wife and I wanted to thank your entire team for the professional, friendly and service oriented way they helped us today in making our decision. Special thanks to Monet. Her knowledge of the various products and honesty in giving us the pros and cons of various items helped us make a better decision. Please pass on our thanks to Monet and the rest of your team. Tony and Sandra Garcia

Fantastic selection. Excellent quality. We have bought there twice. First time we worked with Marco who was very helpful and professional. The next time Jay helped us and was so knowledgeable about the products. He was very accommodating. Both of these employees are great representatives for your company. The guys in will call really hustled to get our items in our vehicle and we were on our way! We are very pleased with our purchases. My suggestion would be to go during the week and be prepared with your measurements. We will definitely be return customers. Thanks to all who helped us. Side note: get some AC for these employees!:)

I would like to give a big shout out to Saul in the docking department for his professional skills and efforts to ensure the customer receives the utmost in service, especially after a purchase. My contractor was ready to install our newly purchased vanity and sink today and we discovered the separate sink was not compatible with the vanity, despite being told by the Builder’s Surplus salesman the two would fit. A bit disappointing and annoying. I was prepared to reluctantly spend more money by purchasing another sink and/or return both items, despite the major inconvenience. As I had received the utmost in customer service last week from Saul over another sink issue, I reached out to him directly by telephone. He patiently listened and agreed to meet with me in a few hours on my lunch break. Within a few hours, Saul had moved between his channels to solve my problem by going above and beyond and making modifications to a drawer to make the two products compatible. Better yet, he had a duplicate of the vanity and sink put together so I could visually see it upon my arrival at the store which evidenced his knowledge of the products. My contractor completed the installation of the vanity today and we remain back on schedule. What could have been a nightmare, turned out to be a mere hiccup because of Saul’s great customer service skills. He is a true asset to Builders Surplus and in today’s times, it is refreshing to receive customer service of this caliber. Thank you Saul.

Love my new kitchen cabinets rentown lime stone style so many compliments will be returning to remodel the cabinets in bathrooms best quality and price are the best thank you Carl H you were the best and so friendly